Terms of Use

Last Updated: December 18, 2025

Welcome to Karlmann Monteloro. These Terms of Use govern your access to and use of our educational platform, services, and website. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you may not use our services.

2. Description of Services

Karlmann Monteloro provides an online educational platform offering:

Group and individual learning sessions
Personalized learning paths and content
Live interaction with instructors
Access to educational materials and resources
Collaborative learning tools and features

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Account Registration and Security

3.1 Account Creation

To access certain features of our platform, you must register for an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Maintain the security of your password and account
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use of your account

3.2 Account Eligibility

You must be at least 13 years of age to create an account. Users under 18 must have parental or guardian consent to use our services. By registering, you represent that you meet these eligibility requirements.

3.3 Account Termination

We reserve the right to suspend or terminate your account at our discretion, including but not limited to violations of these terms, fraudulent activity, or behavior that harms other users or our platform.

4. User Conduct and Responsibilities

4.1 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You agree not to:

Violate any applicable laws or regulations
Infringe upon intellectual property rights of others
Transmit harmful, offensive, or inappropriate content
Harass, threaten, or intimidate other users or instructors
Impersonate any person or entity
Interfere with or disrupt our services or servers
Attempt to gain unauthorized access to any part of our platform
Use automated systems to access our services without permission
Share or distribute course materials without authorization

4.2 Content Standards

Any content you submit, post, or share through our platform must comply with our community standards and must not contain:

Defamatory, obscene, or offensive material
Hate speech or discriminatory content
False or misleading information
Spam or unauthorized advertising
Malware, viruses, or harmful code

5. Intellectual Property Rights

5.1 Platform Content

All content provided through our platform, including but not limited to text, graphics, logos, videos, audio, software, and course materials, is owned by Karlmann Monteloro or our content providers and is protected by intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our educational content solely for your personal, non-commercial educational purposes. This license does not include the right to:

Reproduce or distribute course materials
Modify or create derivative works
Publicly display or perform content
Use content for commercial purposes
Remove copyright or proprietary notices

5.3 User Content

You retain ownership of content you submit to our platform. By submitting content, you grant us a worldwide, royalty-free license to use, reproduce, modify, and display such content for the purpose of operating and improving our services.

6. Payment and Billing

6.1 Fees and Charges

Certain services require payment of fees. All fees are stated in the applicable currency and are subject to change with notice. You agree to pay all fees associated with your selected services.

6.2 Payment Methods

We accept various payment methods as indicated on our platform. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge all fees incurred.

6.3 Refund Policy

Refund eligibility is determined on a case-by-case basis according to our refund policy. Requests must be submitted within the specified timeframe for the applicable service or course.

6.4 Automatic Renewal

Subscription services may automatically renew unless cancelled before the renewal date. You are responsible for cancelling subscriptions you no longer wish to continue.

7. Educational Services

7.1 Course Enrollment

Enrollment in courses is subject to availability. We reserve the right to cancel or reschedule courses with appropriate notice and refund options.

7.2 Attendance and Participation

Students are expected to attend scheduled sessions and actively participate in learning activities. Repeated absence or lack of participation may result in removal from courses.

7.3 Instructor Interaction

Live sessions with instructors are conducted professionally and respectfully. Disruptive behavior may result in removal from sessions and potential account suspension.

7.4 No Guarantee of Outcomes

While we strive to provide high-quality education, we do not guarantee specific learning outcomes, grades, certifications, or career results from using our services.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

9. Third-Party Services and Links

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, policies, or practices of third parties. Your use of third-party services is at your own risk.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

Our services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted, secure, or error-free operation of our platform.

10.2 No Warranties

We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will meet your requirements or expectations.

10.3 Limitation of Liability

To the maximum extent permitted by law, Karlmann Monteloro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or opportunities, arising from your use of our services.

10.4 Maximum Liability

Our total liability to you for all claims arising from your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Karlmann Monteloro, our affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

Your use of our services
Your violation of these terms
Your violation of any rights of another party
Your content or conduct on our platform

12. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

13. Termination

Either party may terminate this agreement at any time. Upon termination:

Your right to access and use our services will immediately cease
You remain responsible for any outstanding fees or obligations
Provisions that by their nature should survive termination will continue to apply

14. Dispute Resolution

14.1 Informal Resolution

In the event of any dispute, we encourage you to contact us first to seek an informal resolution.

14.2 Arbitration

Any disputes that cannot be resolved informally may be subject to binding arbitration in accordance with applicable arbitration rules, unless prohibited by law.

15. General Provisions

15.1 Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices published on our platform, constitute the entire agreement between you and Karlmann Monteloro.

15.2 Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these terms will not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these terms or your rights under them without our prior written consent. We may assign our rights and obligations without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, strikes, or technical failures.

16. Contact Information

If you have questions about these Terms of Use, please contact us:

Karlmann Monteloro
Dzhokhar Dudaev St, 8
Lviv, Lviv Oblast, 79000
Ukraine

Email: contact@karlmannmonteloro.com
Phone: +380462234350
WhatsApp: +380462234350

By using our services, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them.